We mostly use Royal Mail for our UK deliveries, usually Tracked48. If an item is large or heavy we may use another company. All parcels are sent tracked and start at £3.50 unless you are buying cards and then it is cheaper. If you require something urgently please contact us on 01723 447223 to arrange an alternative shipping method.
Parcels are booked in and collected by Royal Mail the day after. If you order on a Wednesday evening the parcel will be packed on Thursday and collected from us Friday. Even if Tracked 24 is selected it could still take up to 3 days from when you ordered (longer if ordered on Mondays as we are closed on Tuesdays)
During Holiday periods revert to what our updated open times say inContact Us
Postage costs are worked out at the checkout on their weight
Please allow up to 7 working days for delivery following the dispatch of your order
Once your order has been shipped with the chosen courier company, any damages or loss of your parcel are subject to the specific couriers policies on such matters. Once the parcel has left us it is out of our control until you have received the parcel
If your parcel is lost or stolen, Royal Mail will only investigate after 10 working days from collection
At the moment we are ONLY shipping to the UK
Shipping times during holidays and half term may be longer
Please note due to Royal Mail strikes and issues parcels could be delayed in a way that is out of our control.
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